ABOUT UD BEAUTY JUNKIES
THIS IS THE DEAL
Craving more Urban Decay? Get the most out of your addiction. Every purchase you make earns you points, which you can redeem for special rewards. And you'll also get access to ALL the other exclusive perks we have to offer. Here's what you have to look forward to:
- Score a complimentary welcome gift once you become a member of UD Beauty Junkies.
- Each RM1 spent earns you 1 point**.
- Hit 1000 points within 12 months from the date you joined UD Beauty Junkies and get a RM80 UD voucher. Reach 2000 points and get a RM200 UD voucher.
- Special access to exclusive offers, promotions & gifts.
- Get first dibs on new product launches.
- Exclusive invites to UD parties & events.
WHEN IT'S YOUR BIRTHDAY!
- Receive a one-time 10% discount redeemable during your birthday month.
IT'S FOR LIFE!
Once a UD Beauty Junkie, always a UD Beauty Junkie.
Your points may expire a year from the day you join us
(we'll remind you when the time comes),
but you'll always get to enjoy the perks of being a UD Beauty Junkie*.
*Points expire one year from the date you joined as a UD Beauty Junkies. UD voucher is valid for one month from the date of online redemption and cannot be combined with other promotions. Birthday discount is valid for one-time transaction in a single receipt and cannot be combined with other promotions. Only valid at UrbanDecay.com.my and Urban Decay freestanding stores. Other T&Cs apply.
What is the UD Beauty Junkies program?
When you join UD Beauty Junkies, you'll get nothing but perks—like exclusive offers, gifts and early access to special promotions. You'll even be rewarded for your UD addiction—every purchase you make on UrbanDecay.com.my or in any Urban Decay freestanding store in Malaysia earns you points. As you accumulate up to 1000 points (RM1 spent = 1 point), you will be rewarded with a RM80 UD Voucher (to be used on your next purchase)*.
*valid for one month from the date of online redemption.
Terms and Conditions
How do I join the UD Beauty Junkies program?
Simply spend RM250 worth of products in a single receipt on UrbanDecay.com.my or at any Urban Decay freestanding store in Malaysia to be eligible as a UD Beauty Junkie. Services are not included in the minimum spend. Urban Decay products bought in Duty-Free outlets are not eligible for the UD Beauty Junkies program.
How do I earn UD Beauty Junkies points?
When shopping on UrbanDecay.com.my, you must sign in to your UD Beauty Junkies account before you check out. With every RM1 spent, you will earn 1 UD Beauty Junkie point.
When shopping at a Urban Decay freestanding store in Malaysia, make sure to share your identification number with the UD associate before completing your purchase. With every RM1 spent, you will earn 1 UD Beauty Junkie point.
What are the UD Vouchers I can earn with my points?
Once you earn 1000 points within a year you join the UD Beauty Junkie Program, you'll get your first UD Voucher worth RM80. Reach 2000 points and get a RM200 UD voucher.
But remember, it doesn't stop at 2000 points; you keep earning UD vouchers for every 1000 points earned—there's no limit! UD Kickbacks work like cash, are good for one year, and can be redeemed on any future purchases on UrbanDecay.com.my or in any Urban Decay freestanding store in Malaysia.
When will I receive my UD Vouchers?
Each time you earn a UD Voucher, we’ll inform you when you have a UD Voucher via SMS and you can log in to your account at any time to redeem your vouchers or check your point balance.
How will I receive my UD Beauty Junkies rewards?
Whether you shop in store or online, we’ll inform you when you get a UD Voucher via SMS. You don’t have to immediately redeem your rewards—you choose exactly when you want to use them. All UD Vouchers are valid for one month from the issue date and can be redeemed online or at any Urban Decay freestanding store in Malaysia.
How do I redeem my UD Vouchers?
We have a step-by-step instruction on https://www.urbandecay.com.my/portal/view_how_to_redeem/. You can redeem your UD Vouchers online or in-store. For online redemption, once you’ve clicked on the 'Redeem Your Rewards' button, the Gift Voucher will be on your Checkout page. For in-store redemption, once you’ve clicked on the 'Redeem Your Rewards' button, you will receive an SMS. Please flash this SMS to our Beauty Advisors and they will assist you with the redemption.
It’s my birthday month! How do I redeem my one-time 10% discount during this month?
Happy Birthday to you! As a member of our loyalty program, you may redeem your 10% discount birthday treat online at www.urbandecay.com.my or at any Urban Decay freestanding stores. For online redemption, just click on “Birthday 10% Off” at Checkout page. For in-store redemption, flash the SMS that you’ve received to our Beauty Advisors and they will assist you with the redemption. Remember, birthday discount is valid for one-time transaction in a single receipt and cannot be combined with other promotions.
Can I track my UD Beauty Junkies points online?
Yes! You can log in to your account at any time to check your points balance and find additional details about UD Beauty Junkies.
When will my points reset? Can I carry forward my expired points to the next year?
As soon as you become a UD Beauty Junkies member, you begin earning points with every purchase. UD Beauty Junkies points are strictly valid only for 12 months. Once your UD Beauty Junkies points have expired, you are not allowed to reinstate or bring forward your points.
Will my UD Beauty Junkies membership expire?
Make a minimum of 1 transaction every 24 months with us and continue to enjoy your rewards.
How do I update my UD Beauty Junkies account information?
You can make updates to your UD Beauty Junkies account at any time. Just log in to your account at UrbanDecay.com.my/portal
Can I stack my UD Voucher rewards?
Yes, multiple UD Vouchers can be used (stacked) in a single transaction.
If I return a product, how does that affect my points balance?
Whenever you make a product return, the amount of points you earned on that purchase will be deducted from your points balance.
Can I combine points with my friends?
Each member is allowed to use their UD Beauty Junkies points for their own membership account and cannot be combined with others.
Have a different question? Ask us at [email protected]